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About CBN

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The Central Bank of Nigeria, being a corporate organization is committed to ensure full compliance with the laws of the Federal Republic of Nigeria and other binding international laws, thus, developed this compendium of services rendered to guide its customers.  

The CBN Service Charter which is one of the provisions of "Service Compact with all Nigerians" is a document which represents and expresses the Central Bank of Nigeria's commitment towards its customers in respect of:

  • Standard of services
  • Information dissemination
  • Availability of choice and consultation
  • Non-discrimination and accessibility to service
  • Grievance redress Mechanism
  • Courtesy and value for money
  • Expectations of the Bank from its customers.
This document is therefore recommended for the reading of the customers and staff of the Bank for quality service delivery.

Download it here

Service Charter Additional Information
Facts : 1/1/1900
Federal Ministry of Finance:The Federal Ministry of Finance (FMF) advises the Federal Government on its fiscal operations and collaborates with the Central Bank of Nigeria (CBN) on monetary matters. Before 1991, the responsibility for the supervision and licensing of banks was shared between FMF and CBN until 1991 when CBN became the sole authority.
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